Workflow

Direct ordering and bidding, together or alone.

Use both policies in the same application, or deactivate either to match how your team wants to sell and assign translation work.

Admin assigns the order to a writer as a task, or opens it for writers to claim.

Customers request bids; writers quote; the customer picks the best candidate and pays.

Editors review before release. Admins can configure the platform to skip this step.

Live toggles live in the Admin · Workflow policies desk (demo preferences persist in this browser).

Policy A

Direct Ordering

Under this policy the admin assigns the order to a writer as a task.

Step 6 (editor check) can be turned off in admin settings.

1
Client submits project (blinded)
Customer
Client uploads content, sets budget, and funds escrow. Identity hidden from translators.
2
Platform deducts margin
Admin
Commission is deducted; remaining budget is posted to the certified translator pool.
3
Project posted to claim pool
Admin
Eligible translators see requirements, language pair, badge level, and adjusted budget only.
4
Translator claims project
Writer
Claim allowed when badge qualifies and internal rate fits within adjusted budget.
5
Translator submits work
Writer
Completed translation delivered through the platform — no direct client contact.
6
Operational QA (instant)
Editor
Platform and client review; on pass the project is marked complete immediately.
7
Financial QA (Mon–Thu)
Admin
Verify escrow, commission, and completion for projects finished by Sunday cutoff.
8
Friday payout
Admin
Approved projects included in weekly translator payout batch.

Policy B

Under this policy customers request bids from writers and select the most suitable candidate.

1
Customer posts a bidding brief
Customer
Describe the project, languages, deadline, and attach source files.
2
Translators submit bids
Writer
Qualified linguists quote price and turnaround based on the brief.
3
Customer selects a bid
Customer
Compare bids, pick the best fit, and fund the project.
4
Work, review, and payout
Admin
The selected translator delivers; editors QA; funds release after acceptance.

Keep both on for maximum flexibility, or specialize: fixed-price direct orders for speed, bidding when customers want to compare translators.